Mirzet Saracevic
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Operations Analyst @ MBLL  ·  Data Analytics  ·  QA

Hi, I'm Mirzet. I turn raw data into decisions.

Operations Analyst at Manitoba Liquor & Lotteries (ITS, Tier II) with a data analytics and QA foundation. I keep enterprise gaming systems running and build end-to-end workflows from raw data to clear insights — explained in a way both technical and non-technical people can use.

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0M+ records analyzed
0BI dashboards
0Yrs industry experience

What I do best

Data Engineering

  • SQL Server, Snowflake, BigQuery
  • REST API Integration (Python)
  • ETL Workflows & Data Warehousing
  • Automated Discovery (n8n + LLM)

Analysis & ML

  • Python (Pandas, NumPy, Scikit-learn)
  • Predictive Analytics & Forecasting
  • K-Means Clustering & Time Series
  • Data Quality Validation

Visualization

  • Power BI (Advanced DAX)
  • Tableau & Excel
  • Matplotlib, Seaborn, Plotly
  • Actionable Business Dashboards

Cloud & Web

  • AWS (Lambda, EC2, IAM)
  • Full Stack Solutions (Flask)
  • Serverless Architecture
  • Boto3 Automation

IT Operations & QA

  • Tier II Support — ITIL & Cherwell
  • Active Directory & VMware vSphere
  • SOD/EOD on Revenue-Critical Systems
  • Root Cause Analysis & Auditing

Business Intelligence

  • Power BI (DAX, Star Schema)
  • Power Apps & Power Automate
  • KPI Development & Tracking
  • Interactive Dashboards & Reports

Where I've worked

Operations Analyst — Information Technology Services 2026 — Present
Manitoba Liquor & Lotteries (MBLL) · Winnipeg, MB

Tier II operational support for the Casinos of Winnipeg and Manitoba First Nations casino sites. Start-of-Day / End-of-Day procedures on revenue-generating gaming systems, incident diagnosis and escalation in an ITIL environment (Cherwell), account administration across Active Directory and enterprise gaming platforms (IGT Advantage, sbX, VLT and POS systems), and overnight monitoring of virtualized servers, backups, and datacenter infrastructure (VMware vSphere, SCOM).

IT Business Analyst (Co-op) — Architecture & Analysis Jan 2026 — Apr 2026
Manitoba Liquor & Lotteries (MBLL) · Winnipeg, MB

Led the Figma evaluation that earned Architecture Review Board approval as a baseline tool, and presented it live at the MBLL Technology Roadmap series. Built a Power BI artifact-tracking dashboard (star schema, DAX) with a Python-generated mock-data pipeline, delivered the BA/SA onboarding documentation framework, supported the Gen 5/6 laptop rollout, and self-initiated a Replicon API analysis for contractor-hour tracking.

Quality Assurance Inspector Sep 2022 — Feb 2025
Manitoba Transportation & Infrastructure · Winnipeg, MB

Province-wide QA inspections across 5 highway construction projects. Redesigned a fragmented manual reporting process into a consolidated Excel system, cutting reporting time from ~8 hours to 2, and performed contractor payment calculations in the MAS database supporting decisions worth millions annually.

Engineering Aid 2 (Co-op) Apr 2019 — Aug 2022
Manitoba Transportation & Infrastructure · Winnipeg, MB

Collected and validated construction datasets across 3 highway projects, producing audit-ready documentation for compliance reviews and operational decisions.

Technical proficiency

Data Analysis 85%

Python & Pandas
PandasNumPy JupyterSQL BigQuery

Quality Assurance 90%

Data Validation & Testing
Root Cause AnalysisPower BI DAXExcel

Machine Learning 70%

Predictive Modeling
Scikit-learnTensorFlow ClusteringRegression

Cloud & Backend 75%

AWS & Development
AWS LambdaFlask REST APIsn8n

Enterprise IT 80%

ITSM, Infrastructure & Power Platform
ITIL / CherwellActive Directory VMware vSpherePower Apps Power AutomateFigma

Featured work

/ 01
Agri Crop ML Forecasting
100%

Built a full ML pipeline on 10 years of Manitoba crop data. Focused on avoiding data leakage using temporal cross-validation. Achieved 60–72% accuracy.

Python Scikit-learn Time Series
/ 02
n8n DB Discovery & LLM
100%

Automated workflow using n8n and local LLMs (Ollama) to scan databases, identify schema, and generate full data dictionaries automatically.

n8n Ollama LLM Automation
/ 03
BC Vessel Voyages Analysis
100%

Analyzed 3,600 logs, identified critical timestamp errors (validated by Pacific Pilotage Authority), and uncovered traffic trends indicating 31% of large vessels require second pilots.

Python Pandas Seaborn Data QA
/ 04
SQL E-Commerce Backend
100%

Full SQL Server backend for order flow. Includes stored procedures, triggers for inventory, and a Python dashboard for real-time actionable insights.

SQL Server Python Stored Procedures
/ 05
Weather Pattern Clustering
100%

Compressed 11 million messy weather records into meaningful clusters. Used K-Means to identify 5 distinct climate patterns in the region.

K-Means Python SQLite Big Data
/ 06
Power BI Portfolio
100%

A collection of 13 dashboards connecting to Snowflake, BigQuery, and SQL Server. Demonstrates RLS, incremental refresh, and complex DAX.

Power BI DAX Snowflake Data Modeling

Other Technical Projects

Winnipeg Transit App

Python API integration for real-time bus scheduling.

NASA Mars Rover Viewer

CLI app using NASA APIs and Pillow for image processing.

AWS Lambda Calc

Serverless standard deviation calculator using boto3 and IAM.

Flask Math Calculator

Full-stack app deployed on AWS EC2.

Education & certifications

Business Information Technology Diploma (Data Analytics Focus) Sep 2022 — Apr 2026
RRC Polytech

End-to-end data lifecycle, Machine Learning, Database Management, and Web Development. Completed with a co-op work term at Manitoba Liquor & Lotteries.

Civil Engineering Technology Aug 2018 — Apr 2019
RRC Polytech

Foundational technical knowledge, Mathematics, and Professional Ethics.

Certifications

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